Insights

Stay in the loop on our latest technology developments, announcements, and thought leadership on how artificial intelligence and machine learning intersect with customer service.

Using Automated Speech Recognition to Support Human Transcriptions

Working from home? Aigent is here to help

The impact from Covid-19 has sent shock waves through the business world. All of us have been forced to...

Building Data Acquisition Team from Scratch

(by Eoin Watts – Aigent’s Data Acquisition Officer) At Aigent, we are using artificial intelligence to provide real-time support...

Aigent is on the Right Track

The Web Summit 2019, Europe’s largest and most important technology marketplace was held in Lisbon last November. Aigent’s Tools...

Aigent’s second year at #Money2020USA

Three weeks ago, Dave Lampert, President of Aigent, attended Money2020 in Las Vegas. Money2020 is one of the top...