Proprietary Speech Model

Aigent’s advanced and robust speech recognition skill gives it the ability to listen to and understand calls in real time.

Aigent has developed a proprietary speech recognition models tailored to call center applications, allowing us to understand more of every conversation at an industry standard topping quality.

Existing speech models readily available on the market do not perform up to par when utilized on callcenter traffic. The main reasons are sound quality, domain jargon, and the conversational nature of phone support calls.

Aigent therefore has developed its own proprietary speech model(s), outperforming industry standard in callcenter use cases. Aigents speech model is trained on a variety of domains and accents to ensure if performs great in any new environment. 

Aigent’s speech model can further be customized with your data to get the best performance. 

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US office:

331 Park Avenue South, 8th floor, New York, NY 10010

Netherlands office:

Bethaniëndwarsstraat 6D
1012 CB Amsterdam

Discover Aigent's real-time speech-based AI and how it can help your agents, today!